Strategic Account Manager: Growth & Retention

City Wide Facility Solutions Boston; Massachusetts; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Uncapped earnings potential

401(k) with company match

Generous time off

Professional development reimbursement

Career advancement

Job summary

City Wide Facility Solutions – Boston is seeking an Account Manager to own client relationships, work with a supportive team, and contribute to a company dedicated to excellence in customer service. You will serve as a trusted advisor, coordinating services and ensuring client satisfaction.

We value proactive, self-driven professionals and offer uncapped earning potential, a 401(k) with company match, generous time off, ongoing professional development, and clear opportunities for career

Qualifications

• Minimum 3 years of field-based experience.
• Strong interpersonal and relationship-building skills.
• Ability to manage and prioritize competing demands.
• Self-driven and thrives in a fast-paced, goal-oriented environment.

Responsibilities

• Own and manage client relationships as a trusted advisor.
• Collaborate with a supportive team to deliver service excellence.
• Drive retention and contribute to long-term growth for clients.

Skills

Relationship-building

Interpersonal communication

Prioritization

Self-motivated

Field-based experience

Job description

City Wide Facility Solutions – Boston is seeking an Account Manager to own client relationships, work with a supportive team, and contribute to a company dedicated to excellence in customer service. You will serve as a trusted advisor, coordinating services and ensuring client satisfaction.

We value proactive, self-driven professionals and offer uncapped earning potential, a 401(k) with company match, generous time off, ongoing professional development, and clear opportunities for career