Strategic Account Manager: Cross-Sell & Renewals

Colonial Group; Seattle (WA); On-site; USD 55,000 - 85,000; Full time

Job summary

Colonial Group in Seattle seeks an Account Manager to grow revenue within our existing client base by expanding product offerings such as uniforms, workplace supplies, restroom and first aid services. You will prospect, present programs and help meet sales quotas.

You will renew contracts, document customer details, maintain sales reports, and coordinate with service teams to ensure seamless delivery. The role requires strong communication with customers and internal groups, with a

Qualifications

• Must be customer oriented and able to communicate effectively.
• Ability to provide a high quality service within a fast-paced and physically challenging environment
• Goal driven and self-motivated to include problem solving skills
• Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Internet/Intranet)

Responsibilities

• Penetrate the current customer base and generate revenue through additional category adds – Uniforms, Workplace Supplies, Managed Restroom Services, First Aid and Direct Sales.
• Secure contract renewals.
• Document customer information, maintaining sales reports, and communicating product details to the service department.
• Build and maintain strong relationships with customers to drive sales and identify new opportunities.
• Drive a systematic sampling program that leads to proposal generation.
• Collaborate with Sales and Operations to sell into the current customer base.

Skills

Customer oriented

Effective communication

Problem solving

Fast-paced environment

Self-motivated

Education

High School Diploma or GED

Bachelor's/Associates Degree preferred

Tools

Microsoft Office

Job description

Colonial Group in Seattle seeks an Account Manager to grow revenue within our existing client base by expanding product offerings such as uniforms, workplace supplies, restroom and first aid services. You will prospect, present programs and help meet sales quotas.

You will renew contracts, document customer details, maintain sales reports, and coordinate with service teams to ensure seamless delivery. The role requires strong communication with customers and internal groups, with a