Strategic Account Manager - Construction Supply

White Cap; Nashville (TN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid maternity and parental leave

Great Place to Work

Inclusive culture

Job summary

White Cap in Nashville, TN is hiring an Account Manager to build relationships, develop plans to increase sales, and manage mid-size accounts focused on formwork and shoring products.

This role requires 3–5 years in customer service or inside sales within the construction supply industry, strong communication, CRM proficiency, and the ability to meet weekly revenue targets while collaborating with the sales team.

Qualifications

• Must have 3–5 years in a customer support or inside sales role in the construction supply industry.
• College degree preferred is a plus.
• Proficient with MS Office and CRM systems.

Responsibilities

• Provide Customer Service to new and existing customers for all Sales and Rental products.
• Schedule driven – weekly schedule organized and managed for upcoming week outlined before call with Sales Manager.
• Develop and maintain a basic knowledge of Jobsite Formwork’s products and pricing structure.
• Assertively qualify leads, identify opportunities and manage prospects thru our CRM system.
• Possess proven analytical/problem solving solutions for the customer and the company.
• Develop and maintain an awareness of market behavior, competitive trends and respond proactively.
• Weekly target goals of revenue driving activities: new opportunities found, 1st appointments, customer visits / jobsite visits and close meetings with decision makers.
• Weekly meeting with Sales Manager to review weekly goals, sales activities, and status of call blitz with prospective customers.
• Inside Sales will be responsible for own CSR by entering new orders into abacas and generating all billing from start to close of project.
• Managing >60 day accounts receivables with customer to bring them to current stats.
• Special projects as assigned by Sales Manager.

Skills

Customer service

Inside sales

CRM

Communication

Pricing and math

Blueprint reading

Education

HS diploma or equivalent

College degree preferred

Tools

Abacus billing system

BlueBeam

Microsoft Word

Microsoft Excel

PowerPoint

Job description

White Cap in Nashville, TN is hiring an Account Manager to build relationships, develop plans to increase sales, and manage mid-size accounts focused on formwork and shoring products.

This role requires 3–5 years in customer service or inside sales within the construction supply industry, strong communication, CRM proficiency, and the ability to meet weekly revenue targets while collaborating with the sales team.