Account Manager – Formwork & Shoring Solutions

White Cap; Knoxville (TN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition reimbursement

Paid maternity and parental leave

Job summary

White Cap in Knoxville, TN is seeking an Account Manager to build relationships with mid-size accounts, drive sales, and manage account plans. You will develop profitable business with our Sales Process and resolve customer issues with project service and management.

The role focuses on servicing established customers, identifying new leads, opportunities and closing sales. A valid driver’s license and 3–5 years in customer support or inside sales in construction supply are preferred.

Qualifications

• HS Diploma or equivalent is required; College degree is preferred.
• 3-5 years’ experience in a customer support role or inside sales within the construction supply industry or similar business.
• Intermediate to advanced computer skills; proficient with Word, Excel, and PowerPoint.
• Learn and become proficient with BlueBeam within the 1st 90 days.
• Outstanding communication, listening skills and ability to collaborate in a team environment.
• Exceptional math skills and ability to estimate, price and prepare scope proposals.
• Exposure to blueprint reading.

Responsibilities

• Provide Customer Service to new and existing customers for all Sales and Rental products using the Abacus billing system.
• Schedule driven – weekly schedule organized and managed for upcoming week outlined before call with Sales Manager.
• Develop and maintain a basic knowledge of Jobsite Formwork’s products and pricing structure.
• Assertively qualify leads, identify opportunities and manage prospects thru our CRM system.
• Possess proven analytical/problem solving solutions for the customer and the company.
• Develop and maintain an awareness of market behavior, competitive trends and respond proactively.
• Weekly target goals of revenue driving activities: new opportunities found, 1st appointments, customer visits / jobsite visits and close meetings with decision makers.
• Weekly meeting with Sales Manager to review weekly goals, sales activities, and status of call blitz with prospective customers.
• Inside Sales will be responsible for own CSR by entering new orders into abacas and generating all billing from start to close of project.
• Managing >60 day accounts receivables with customer to bring them to current stats.
• Special projects as assigned by Sales Manager.

Skills

Customer service

Inside sales

Communication

Math/proposals

CRM usage

Education

HS Diploma or equivalent

College degree preferred

Driver’s license

Tools

Abacus billing system

CRM system

Microsoft Word

Microsoft Excel

PowerPoint

BlueBeam

Job description

White Cap in Knoxville, TN is seeking an Account Manager to build relationships with mid-size accounts, drive sales, and manage account plans. You will develop profitable business with our Sales Process and resolve customer issues with project service and management.

The role focuses on servicing established customers, identifying new leads, opportunities and closing sales. A valid driver’s license and 3–5 years in customer support or inside sales in construction supply are preferred.