Strategic Account Manager – Construction Solutions

White Cap Supply Holdings, LLC.; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Job summary

White Cap Supply Holdings, LLC. is hiring an Account Manager to build relationships with mid-size accounts, develop profitable business plans, and drive sales growth.

The role emphasizes customer service, CRM-driven prospecting, and effective coordination with sales teams to meet quotas. The position requires 3–5 years of experience in a customer-support or inside-sales role within the construction supply industry, with a focus on formwork and shoring products.

Qualifications

• HS Diploma or equivalent is required. College degree is preferred.
• Proven experience in customer support or inside sales in construction supply.
• Ability to learn new systems and proficient with MS Office tools.

Responsibilities

• Provide customer service for all Sales and Rental products using Abacus billing system.
• Weekly scheduling and planning with Sales Manager.
• Maintain product knowledge and pricing structure of Jobsite Formwork’s offerings.
• Qualify leads, identify opportunities and manage prospects through CRM.
• Manage >60 day accounts receivable and assist with project billing.

Skills

Account management

Sales

Customer service

Communication

Inside sales

Education

HS Diploma or equivalent

College degree preferred

Tools

Abacus

CRM system

BlueBeam

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

White Cap Supply Holdings, LLC. is hiring an Account Manager to build relationships with mid-size accounts, develop profitable business plans, and drive sales growth.

The role emphasizes customer service, CRM-driven prospecting, and effective coordination with sales teams to meet quotas. The position requires 3–5 years of experience in a customer-support or inside-sales role within the construction supply industry, with a focus on formwork and shoring products.