Strategic Account Manager, Commercial Landscaping & Growth

BrightView Landscapes; Chesapeake (VA); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

401k with employer contributions

Paid time off

Job summary

BrightView Landscapes is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients. You will build long-term relationships, oversee field operations, and drive ancillary services to enhance value for clients in Chesapeake, VA.

Responsibilities include identifying sales opportunities, preparing accurate estimates, and coordinating with operations to meet service expectations while maintaining branch margins.

Qualifications

• Associate’s or Bachelor’s degree in a business-related field or equivalent experience.
• Minimum 3 years of experience in customer service, management, and leadership.
• Strong written and verbal communication skills.
• Demonstrated leadership and coaching abilities.
• Ability to foster collaboration and teamwork.

Responsibilities

• Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio.
• Develop accurate estimates and takeoffs for both new and existing clients as needed.
• Deliver timely bid proposals and designs for enhancement projects.
• Generate referrals from existing client base and communicate leads to Business Developer.
• Build and maintain strong long‑term relations with clients, focusing on all pertinent points of contact.
• Conduct regular site walkthroughs with clients to ensure quality and service expectations are met.
• Lead and facilitate the resolution of client concerns or issues (land and/or snow).
• Ensure timely account renewals within the assigned client portfolio.
• Proactively assess and address site enhancement needs during visits.

Skills

Customer service

Leadership

Relationship management

Education

Associate’s or Bachelor’s degree in a business-related field

Job description

BrightView Landscapes is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients. You will build long-term relationships, oversee field operations, and drive ancillary services to enhance value for clients in Chesapeake, VA.

Responsibilities include identifying sales opportunities, preparing accurate estimates, and coordinating with operations to meet service expectations while maintaining branch margins.