Client Growth Account Manager – Commercial Landscaping

Brightview Landscapes Ltd.; Fairfax (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company contributions

Paid holidays (6–9 per year)

Tuition reimbursement

Paid time off for vacation/sick leave

Job summary

BrightView Landscapes Ltd. is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients, overseeing field operations and driving client satisfaction and retention.

You will pursue ancillary service opportunities, develop estimates, deliver proposals, and lead site visits while cultivating long-term relationships and coordinating with the branch team. The role requires travel and strong leadership in a field-based setting.

Qualifications

• Minimum 3 years in customer service, management and leadership.
• Strong written and verbal communication skills.
• Experience in landscaping industry or local marketplace preferred.

Responsibilities

• Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio.
• Develop accurate estimates and takeoffs for both new and existing clients as needed.
• Deliver timely bid proposals and designs for enhancement projects.
• Generate referrals from existing client base and communicate leads to Business Developer.
• Build and maintain strong long-term relations with clients and key contacts.
• Conduct regular site walkthroughs with clients to ensure quality and service expectations.
• Lead and facilitate the resolution of client concerns or issues (land and/or snow).
• Ensure timely account renewals within the assigned client portfolio.
• Proactively address site enhancement needs during visits.
• Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations.
• Schedule regular site visits with the Operations Manager for quality reviews.

Skills

Customer service

Leadership

Account management

Communication

Team coaching

Education

Bachelor's or Associate's degree in business-related field

Job description

BrightView Landscapes Ltd. is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients, overseeing field operations and driving client satisfaction and retention.

You will pursue ancillary service opportunities, develop estimates, deliver proposals, and lead site visits while cultivating long-term relationships and coordinating with the branch team. The role requires travel and strong leadership in a field-based setting.