Strategic Account Manager, AdTech & Growth

LoopMe; Chicago (IL); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Hybrid working — Tue–Thu in Chicago

Self-managed vacation

1 month work-from-anywhere

Healthcare

401k

Summer Fridays

LoopMe Gives Back

Learning & development support

Job summary

LoopMe is seeking a client-focused Account Manager to drive customer success, retention, and growth across a portfolio of advertisers and agencies. You will own your accounts, acting as a trusted advisor while working with Sales, Campaign Operations, and Product teams to deliver outcomes.

You will manage day-to-day relationships, own campaign delivery, and provide strategic insights and recommendations. The role emphasizes upselling opportunities, cross-collaboration with Sales, and owning

Qualifications

• 2–3+ years in a client services role within digital advertising.
• Excellent written, verbal, and presentation communication skills.
• Strong attention to detail with interest in campaign analytics.
• Strong project management skills, with ability to manage multiple priorities simultaneously.
• Nice-to-have: experience with programmatic revenue, familiarity with ad agency workflows, exposure to ad operations, experience using AI tools (e.g. Claude, Gemini, ChatGPT).

Responsibilities

• Manage day-to-day relationships across your active account portfolio.
• Own campaign delivery, ensuring performance aligns with client objectives.
• Provide strategic insights, campaign analysis, and recommendations to clients.
• Identify and develop upselling and cross-selling opportunities using campaign results.
• Partner with Sales and Account Leads on retention and account growth initiatives.
• Lead campaign kick-off calls and post-campaign reviews.
• Coordinate campaign project management with Campaign Operations and Creative Services.
• Escalate client needs — product gaps, supply issues, third-party partnership requests — to the Director of Account Management.

Skills

Client services

Campaign analytics

Communication

Project management

Attention to detail

Programmatic revenue

Advertising workflows

AI tools familiarity

Job description

LoopMe is seeking a client-focused Account Manager to drive customer success, retention, and growth across a portfolio of advertisers and agencies. You will own your accounts, acting as a trusted advisor while working with Sales, Campaign Operations, and Product teams to deliver outcomes.

You will manage day-to-day relationships, own campaign delivery, and provide strategic insights and recommendations. The role emphasizes upselling opportunities, cross-collaboration with Sales, and owning