Strategic Account Manager

TogetherWork; Austin (TX); Vor Ort; USD 65.000 - 105.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

100% Employer paid short/long term/dis

401(k) with 100% company match up to 4

6 weeks paid parental leave

10 sick days annually

10 company paid holidays

Zusammenfassung

TogetherWork is seeking an Account Manager to serve as the primary strategic partner for assigned clients within our customer-facing organization. This role focuses on owning client relationships, driving satisfaction and retention, and identifying growth opportunities to drive revenue across accounts.

You will collaborate with Sales, Customer Success, and Operations to ensure client goals are met, deliver measurable value, and contribute to long-term success.

Qualifikationen

• Strong client relationship management skills.
• Ability to identify growth opportunities within assigned accounts.
• Experience using CRM tools to manage accounts.

Aufgaben

• Manage client relationships and serve as the primary strategic partner for assigned accounts.
• Own the end-to-end renewal process and identify upsell opportunities.
• Collaborate with Product, Support, and Sales to advocate for client needs.
• Maintain accurate records of client interactions and use CRM tools to track status.
• Leverage AI tools and data-driven insights to monitor account health and risks.

Jobbeschreibung

TogetherWork is seeking an Account Manager to serve as the primary strategic partner for assigned clients within our customer-facing organization. This role focuses on owning client relationships, driving satisfaction and retention, and identifying growth opportunities to drive revenue across accounts.

You will collaborate with Sales, Customer Success, and Operations to ensure client goals are met, deliver measurable value, and contribute to long-term success.