Strategic Account Leader – North America (Remote)

Flooid; Cincinnati (OH); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life & disability coverage

Uncapped PTO

Job summary

Flooid is seeking an Account Manager to be the primary contact for a named set of Flooid customers across North America. The role focuses on building trusted relationships with executives, driving satisfaction, and nurturing growth.

You will manage projects, forecast metrics, and develop strategies to expand education, professional services, managed services, and software development offerings. The position offers flexibility to work remotely or in a hybrid setup within the United States, with

Qualifications

• Degree or comparable work experience in business or related field.
• 5–7 years in Sales/Account Management.
• 5 years in Retail, Supply Chain, or relevant markets.
• Proven quota attainment.
• Knowledge of Retail POS and store solutions.
• Ability to quickly learn Flooid products and services.
• Strong cross-functional relationship building across the company.
• Budget management, P&L, and revenue forecasting knowledge.
• Strong communication skills (oral and written).
• Excellent organizational and multitasking abilities.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Develop and maintain extensive relationships with current customers.
• Maximize customer satisfaction and manage expectations.
• Manage strategic and operational aspects of large-scale customer solutions.
• Forecast and track key account metrics.
• Meet and exceed annual sales targets / budgets.
• Develop account strategy to ensure ongoing revenue acrossEducation, Professional Services, Managed Services, and Software Development.
• Identify and develop additional sales and service opportunities within accounts.
• Conduct Quarterly Business Reviews with the customer.
• Communicate with Flooid leadership regularly.
• Travel to customer locations up to 20%.

Skills

Sales / Account Management

Retail / Supply Chain

Quota attainment

Budget management

Contracts / Commercials

Cross-functional relationships

Communication skills

Learning Flooid products

Organizational skills

Time management

Education

Degree in Business, Computer Science, or related field

Job description

Flooid is seeking an Account Manager to be the primary contact for a named set of Flooid customers across North America. The role focuses on building trusted relationships with executives, driving satisfaction, and nurturing growth.

You will manage projects, forecast metrics, and develop strategies to expand education, professional services, managed services, and software development offerings. The position offers flexibility to work remotely or in a hybrid setup within the United States, with