Enterprise Account Manager, NA — Remote & Growth

Accruent; Northern (KY); Remote; USD 173,000 - 289,000; Full time

Job summary

Accruent is seeking an Account Manager for North America Large Accounts to serve as the trusted advisor and primary contact for strategic customers. Remote role with proximity to major airport, reporting to the VP, North America Large Account Sales.

You will drive revenue growth, renewals, and retention through strategic relationship building and cross-functional collaboration. The ideal candidate is a consultative seller with strong business acumen, capable of navigating complex enterprise

Qualifications

• 5+ years of experience in account management, enterprise sales, or customer success within B2B SaaS or enterprise software.
• Proven success managing large, complex customer relationships with recurring revenue models.
• Track record of meeting or exceeding revenue and retention targets.

Responsibilities

• Serve as the primary point of contact for assigned NA Large Accounts, building strong relationships and ensuring customer satisfaction.
• Drive renewals and expansions to maximize customer lifetime value; identify upsell opportunities for SaaS, licensed software, and services.
• Collaborate with Customer Success, Support, and Product teams to resolve issues and maximize value for customers.
• Maintain accurate forecasts, pipeline, and CRM data; provide regular account health and growth reports.
• Negotiate renewals and contracts, coordinating with Legal and Finance to ensure favorable terms.

Skills

Account management

Sales leadership

Consultative selling

Forecasting

Cross-functional collaboration

Tools

Salesforce

Job description

Accruent is seeking an Account Manager for North America Large Accounts to serve as the trusted advisor and primary contact for strategic customers. Remote role with proximity to major airport, reporting to the VP, North America Large Account Sales.

You will drive revenue growth, renewals, and retention through strategic relationship building and cross-functional collaboration. The ideal candidate is a consultative seller with strong business acumen, capable of navigating complex enterprise