Remote Account Manager — NA Large Accounts

Fortive; United States; À distance; USD 173 000 - 289 000; Plein temps

Résumé du poste

Fortive is seeking an Account Manager for North America Large Accounts to serve as the trusted advisor and primary contact for strategic customers. This remote role reports to the VP of North America Large Account Sales and focuses on revenue growth, retention, and customer satisfaction across the NA large accounts segment.

You will engage in strategic relationship-building, manage complex enterprise deals, and collaborate with cross-functional teams to deliver tailored software, services, and

Qualifications

• 5+ years of experience in account management, enterprise sales, or customer success within B2B SaaS or enterprise software.
• Proven success managing large, complex customer relationships with recurring revenue models.
• Track record of meeting or exceeding revenue and retention targets.
• Strong consultative selling skills and ability to navigate complex procurement processes.
• Experience collaborating cross-functionally and influencing internal stakeholders.

Responsabilités

• Account Management & Relationship Building: Serve as the primary point of contact for assigned customers and conduct regular reviews to understand goals and opportunities.
• Sales & Revenue Growth: Drive renewals, expansion, and upsell opportunities, managing the pipeline and achieving quota.
• Customer Success & Retention: Ensure high customer satisfaction, collaborate with CS and Support to drive engagement.
• Sales Forecasting & Reporting: Maintain CRM records, provide reports on account health and growth opportunities.
• Collaboration with Internal Teams: Work with Product, Marketing, CS, and Professional Services to tailor solutions.
• Contract & Renewal Management: Negotiate renewals and coordinate with Legal/Finance on terms.
• Industry & Competitive Awareness: Stay informed on trends and educate customers on best practices.

Connaissances

Account management

Enterprise sales

Customer success

Consultative selling

Cross-functional collaboration

B2B SaaS

Salesforce

Outils

Salesforce

Description du poste

Fortive is seeking an Account Manager for North America Large Accounts to serve as the trusted advisor and primary contact for strategic customers. This remote role reports to the VP of North America Large Account Sales and focuses on revenue growth, retention, and customer satisfaction across the NA large accounts segment.

You will engage in strategic relationship-building, manage complex enterprise deals, and collaborate with cross-functional teams to deliver tailored software, services, and