Strategic Account Growth & Renewals Manager

PTG; Michigan; On-site; USD 90,000 - 130,000; Full time

Job summary

PTG is seeking an Account Manager to own the long-term health, retention, growth, and profitability of its existing customer accounts in Michigan. After a new logo is secured by the Account Executive, you become the primary owner of the relationship and drive expansion revenue, renewals, and recurring revenue.

You will build account plans, stakeholder maps, and multi-year growth strategies, and collaborate with Operations, Engineering, and Marketing to deliver and renew at high standards.

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or related field; MBA preferred.
• 5+ years of progressive experience in account management, enterprise sales, or client relationship leadership.
• Proven ability to develop and execute strategic account plans that drive growth and profitability.
• Strong business acumen with forecasting, pricing strategy, and contract negotiation skills.
• Excellent executive communication and presentation skills with senior stakeholders.

Responsibilities

• Lead upsell, cross-sell, and program expansion initiatives across accounts.
• Build and maintain account plans, stakeholder maps, and multi-year growth strategies.
• Serve as the client’s primary contact and trusted advisor at various levels.
• Maintain accurate forecasting, expansion pipeline, and renewal schedules.
• Collaborate with Operations, Engineering, and Marketing to ensure seamless delivery and renewals.

Skills

Account management

Executive communication

Forecasting

Contract negotiation

Cross-functional collaboration

Education

Bachelor’s degree in Business, Communications, Marketing, or related field

MBA or advanced business training

Job description

PTG is seeking an Account Manager to own the long-term health, retention, growth, and profitability of its existing customer accounts in Michigan. After a new logo is secured by the Account Executive, you become the primary owner of the relationship and drive expansion revenue, renewals, and recurring revenue.

You will build account plans, stakeholder maps, and multi-year growth strategies, and collaborate with Operations, Engineering, and Marketing to deliver and renew at high standards.