Strategic Account Growth Manager

Automatic Data Processing, Inc.; Carlsbad (CA); On-site; USD 70,000 - 120,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking an Account Manager to manage and grow an assigned portfolio, serving as the primary relationship owner for existing and new customers.

You will drive retention, identify growth opportunities, and partner with multiple teams to deliver a consistent customer experience. This onsite role in California emphasizes building strong customer relationships, managing an active sales pipeline, and collaborating with Sales, Marketing, and Operations.

Qualifications

• 3+ years in account management or related sales roles.
• Experience with healthcare or medical product distribution preferred.
• Strong relationship and communication skills required.

Responsibilities

• Serve as primary contact for assigned accounts and maintain relationships.
• Identify growth opportunities and cross-sell/upsell.
• Prepare quotes and account-specific solutions.
• Maintain accurate records in CRM (NetSuite, Salesforce, etc.).
• Collaborate with cross-functional teams to ensure customer success.

Skills

Relationship building

Verbal & written communication

Needs discovery

Time management

Multi-account management

Self-motivation

Problem solving

Team collaboration

Microsoft Office

Sales analytics

Education

High school diploma or equivalent

Associate’s or bachelor’s degree in Business/ related field

Tools

NetSuite

Salesforce

HubSpot

Job description

Automatic Data Processing, Inc. is seeking an Account Manager to manage and grow an assigned portfolio, serving as the primary relationship owner for existing and new customers.

You will drive retention, identify growth opportunities, and partner with multiple teams to deliver a consistent customer experience. This onsite role in California emphasizes building strong customer relationships, managing an active sales pipeline, and collaborating with Sales, Marketing, and Operations.