Strategic Account Growth Lead I

Rently; Los Angeles (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

401k match

Paid time off

Sick time off

Gym membership reimbursement

Pet insurance reimbursement

Career growth opportunities

Professional development opportunities

Travel opportunities

Team events

Job summary

Rently is seeking a Strategic Account Manager I in California to develop and manage strategic accounts throughout the lifecycle—from onboarding to renewal and expansion. You’ll drive growth, oversee pilots, and collaborate with Product, Sales, and Engineering to deliver scalable solutions.

The role emphasizes data-driven insights, proactive engagement, and strong communication to ensure long-term client success, with benefits and a base salary in the California market.

Qualifications

• Significant prior experience in a client-facing or account management role with a proven track record.
• Proficient in Salesforce (or similar CRM), support platforms, ticketing systems, and Google Suite.
• Experience with SaaS, multifamily real estate, HOA, or PropTech sectors.
• Excellent verbal and written communication, strong listening, urgency with high-priority issues.
• Detail-oriented, self-motivated, proactive outreach, collaborative in a dynamic environment.

Responsibilities

• Lifecycle Management: Manage onboarding, renewal, and expansion.
• Growth & Expansion: Identify and close revenue opportunities within strategic accounts.
• Pilot Oversight: Direct pilots to scale across client portfolio.
• Relationship Cultivation: Maintain trusted relationships with stakeholders and sponsors.
• Cross-Functional Collaboration: Partner with Product, Sales, and Engineering to translate requirements.
• Insight Delivery: Provide data analyses and insights to drive value and new revenue streams.
• CRM Integrity: Keep client activities and plans documented in the CRM.
• Other tasks as assigned by Manager.

Skills

Client-facing experience

Salesforce

CRM tools

Google Suite

Education

Bachelor’s degree or higher

Tools

CRM systems

Ticketing systems

Google Workspace

Job description

Rently is seeking a Strategic Account Manager I in California to develop and manage strategic accounts throughout the lifecycle—from onboarding to renewal and expansion. You’ll drive growth, oversee pilots, and collaborate with Product, Sales, and Engineering to deliver scalable solutions.

The role emphasizes data-driven insights, proactive engagement, and strong communication to ensure long-term client success, with benefits and a base salary in the California market.