Strategic Accounts Growth & Relations Manager

Paycom; San Jose (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance $1 per pay-period

401(k) with company match

Flexible spending accounts

Life and AD&D coverage $50,000

Paid vacation, holidays and sick leave

Employee Stock Purchase Plan

Paid family leave

Job summary

Paycom is seeking a Strategic Account Manager (Client Relations Representative) to retain and expand relationships with existing clients in California. The role focuses on ensuring client ROI, identifying opportunities, and driving usage and revenue growth within Paycom solutions.

You will collaborate with field teams to transition ownership smoothly, conduct face-to-face meetings weekly, and present value propositions to C-level stakeholders.

Qualifications

• Strong ability to maintain and grow relationships with existing clients.
• Proven sales experience with quota attainment.
• Excellent communication with executives and stakeholders.
• Strategic thinking to identify expansion opportunities.
• Proficient in CRM tools and data-driven account planning.

Responsibilities

• Retain existing client relationships and drive expansion revenue.
• Collaborate with Outside Sales and Transition teams to ensure smooth ownership transfer.
• Meet or exceed sales quotas through retention and account growth.
• Continuously assess client needs and propose Paycom solutions.
• Deliver client presentations and communicate value at the executive level.
• Maintain relationships at C-level across client organizations.
• Schedule regular face-to-face meetings and strategic reviews.
• Provide insights to maximize value of Paycom HR lifecycle.
• Conduct quarterly business reviews and recommend improvements.
• Stay informed on industry trends and competitive activity.
• Understand client org structure and workflows.
• Contribute feedback to product development based on market needs.

Skills

Relationship management

Sales

Strategic account mgmt

C-level communication

Client retention

CRM usage

Tools

CRM software

Job description

Paycom is seeking a Strategic Account Manager (Client Relations Representative) to retain and expand relationships with existing clients in California. The role focuses on ensuring client ROI, identifying opportunities, and driving usage and revenue growth within Paycom solutions.

You will collaborate with field teams to transition ownership smoothly, conduct face-to-face meetings weekly, and present value propositions to C-level stakeholders.