Strategic Accounts Renewal & Growth Manager

IMA | Institute of Management Accountants; United States; On-site; USD 95,000 - 130,000; Full time

Job summary

IMA | Institute of Management Accountants is seeking an Account Manager, Strategic Partnerships to own the full post-sale lifecycle for a defined portfolio of corporate and academic partners. You will manage onboarding, handoffs, and ongoing success for strategic accounts, ensuring value delivery and renewal readiness.

In this role you will drive renewals, expansions, and bundled offerings, collaborate with New Logo Acquisition and Academic Growth teams, and maintain accurate Salesforce records.

Qualifications

• 5–7 years in B2B account management or customer success.
• Bachelor's degree required.
• Proven renewal and expansion revenue track record.
• Experience managing a large portfolio with prioritization.

Responsibilities

• Own post-sale relationship for assigned accounts following a documented handoff.
• Manage onboarding within 5 business days and establish account plan.
• Own the renewal cycle with a 90% renewal target for the portfolio.
• Develop expansion opportunities including bundles, CMA cohorts, and certifications.
• Maintain complete Salesforce records with tagging to distinguish renewal/expansion revenue.

Skills

Account management

Customer success

Relationship building

Cross-functional collaboration

Communication skills

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

IMA | Institute of Management Accountants is seeking an Account Manager, Strategic Partnerships to own the full post-sale lifecycle for a defined portfolio of corporate and academic partners. You will manage onboarding, handoffs, and ongoing success for strategic accounts, ensuring value delivery and renewal readiness.

In this role you will drive renewals, expansions, and bundled offerings, collaborate with New Logo Acquisition and Academic Growth teams, and maintain accurate Salesforce records.