Strategic Account Growth Associate

TransPerfect; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Matching

Birthday off

Job summary

TransPerfect Legal in Los Angeles seeks an Account Manager to manage client relationships, coordinate with internal teams, and ensure client goals are met. You will lead communication, billing tasks, and revenue tracking for assigned accounts while supporting business development activities.

The role requires 1–2 years in account management, strong verbal skills, and knowledge of eDiscovery. The team collaborates across departments, offering growth and broad exposure to TL services.

Qualifications

• Bachelor's Degree required.
• 1–2 years of direct work experience in account management or similar capacity.
• Exceptional verbal communication and presentation skills.
• Excellent problem solving ability and organizational skills.
• Ability to build and maintain lasting relationships with clients.
• Ability to work within a team and all levels of management.
• Understanding of the legal industry, including eDiscovery and all phases of the EDRM.

Responsibilities

• Responsible for all client communication, understanding client goals and interests and discussing project requirements with clients.
• Serve as a liaison between client, Director of Business Development, and internal teams to ensure client expectations are met and managed through communication and efficient workflow.
• Maintain and strengthen relationships within existing accounts.
• Track new and existing revenue within assigned accounts by service type Assist in sales support business development tasks (e.g. prospect and client research, meeting preparation, presentations, and quarterly reports).
• Develop strong understanding of TL eDiscovery capabilities and services, and effectively communicate offerings to clients.
• Compose or generate a variety of materials (e.g. SOWs, RFPs, sales reports memos, letters, etc.
• Lead all billing and invoice collection tasks for assigned accounts.
• This include billing promptly, clearly, accurately, and being proactive and punctual with past due collection notices, and tracking and reporting trends to all levels of management.
• Provide support to senior team members and perform other special projects or duties as required.

Skills

Client communication

Account management

Relationship building

Team collaboration

eDiscovery knowledge

Education

Bachelor's Degree

Job description

TransPerfect Legal in Los Angeles seeks an Account Manager to manage client relationships, coordinate with internal teams, and ensure client goals are met. You will lead communication, billing tasks, and revenue tracking for assigned accounts while supporting business development activities.

The role requires 1–2 years in account management, strong verbal skills, and knowledge of eDiscovery. The team collaborates across departments, offering growth and broad exposure to TL services.