Account Manager

TransPerfect; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

TransPerfect Legal is seeking an Account Manager to develop new business relationships and provide top-level support to existing clients in the US market. You will cold call prospects, research potential clients, and manage data through precise spreadsheets to drive growth.

The role requires 1–4 years of sales experience, a Bachelor's degree or equivalent, and strong English communication, problem-solving, and interpersonal skills.

Qualifications

• 1–4 years of sales experience.
• Minimum Bachelor's degree or equivalent.
• Excellent written and verbal English communication.
• Strong problem solving and analytical skills.
• Excellent interpersonal and time-management abilities.
• Experience selling to law firms and legal clients preferred.

Responsibilities

• Cold call prospective clients.
• Research prospects through diverse sources including internet research, trade show lists, referrals, and directories.
• Create accurate spreadsheets of prospective client data with names, titles, phone numbers, and addresses.
• Generate daily mailings to prospective clients using updated spreadsheets.
• Negotiate rates and deadlines with current and prospective clients.
• Educate clients on the sales process, TransPerfect rates, turnaround times, and competitors.
• Work closely with production to ensure projects are handled with attention to detail.
• Follow up with clients to ensure satisfaction with delivery, quality, and service.
• Research and develop understanding of market industries relevant to TransPerfect.
• Perform other special projects or duties as assigned.

Skills

Sales experience

Written and verbal English

Problem solving

Interpersonal skills

Time management

Education

Bachelor's degree or equivalent

Job description

Who We Are:

TransPerfect Legal (TL) is the industry leader in multilingual legal support services. Since 1992, we have been providing a comprehensive suite of solutions that facilitates every aspect of our clients' legal matters. From court reporting and e-discovery for litigation to virtual data rooms for M&A and bankruptcy cases, TL is a one-stop-shop for the global legal industry. As a specialized division of TransPerfect Inc., the world's largest privately owned language services provider, we are the only legal support services provider that also offers a full array of translation, interpretation, and other multilingual solutions.

TransPerfect Legal /Translations.com/Trial Interactive is a division part of the family of companies that form TransPerfect. The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

What You Will Be Doing:

• Cold call prospective clients
• Research prospective clients through diverse methods including but not limited to internet research, trade show lists, referrals, yellow pages, various professional directories, and personal investigation
• Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses, and various other information
• Generate daily mailings to prospective clients using updated and accurate spreadsheets
• Creatively problem solve to improve current new business development strategies
• Negotiate rates and deadlines with current and prospective clients
• Educate current and prospective clients on the sales process, including TransPerfect rates, justification for turnaround time, and competitor information
• Work closely with production to ensure that all projects are handled appropriately with keen attention to detail for outstanding quality
• Consistently follow up with clients to ensure their satisfaction with delivery, quality, and customer service
• Research and develop sound understanding of all market industries relevant to TransPerfect, including industry leaders, current events, and any other pertinent data
• Perform other special projects or duties as assigned

Where Your Career Is Going:

At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect:

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

Who We Are Looking For:

Your experience includes:

• 1-4 years sales experience
• Minimum Bachelor's degree or equivalent
• Excellent written and verbal English communication skills
• Excellent problem solving and analytical skills
• Strong interpersonal skills
• Effective time management

Desired Skills:

• Experience in or selling to law firms and legal clients strongly preferred