Strategic Account Associate (TransPerfect Legal)

TransPerfect Translations International; New York (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Birthday off

Health/dental/vision insurance

401k matching

Child-care benefits

Job summary

TransPerfect Translations International, through its TransPerfect Legal division, seeks an account manager to sustain client relationships, understand client goals, and coordinate with the Director of Business Development and internal teams to deliver on project requirements.

Join a growing firm and help expand revenues across eDiscovery services by supporting sales tasks, preparing proposals, and managing billing while collaborating across levels of leadership.

Qualifications

• Bachelor's degree or higher required.
• 1–2 years direct work experience in account management or similar.
• Exceptional verbal communication and presentation skills.
• Excellent problem solving ability and organizational skills.
• Ability to build and maintain lasting relationships with clients.
• Ability to work within a team and across management levels.
• Understanding of the legal industry, including eDiscovery and EDRM phases.

Responsibilities

• Communicate with clients to understand goals and discuss project requirements.
• Serve as liaison between client, Director of Business Development, and internal teams to meet expectations.
• Maintain and strengthen relationships within existing accounts.
• Track revenue within accounts by service type; support research, meetings, and reports.
• Develop understanding of TL eDiscovery capabilities and communicate offerings to clients.
• Prepare materials (SOWs, RFPs, memos, letters) as needed.
• Lead billing and invoice collection for assigned accounts; manage past due notices and reporting.

Skills

Verbal communication

Presentation skills

Problem solving

Organization

Client relationship building

Team collaboration

Knowledge of legal industry / eDisco​v

Education

Bachelor's Degree

Job description

Who We Are:

TransPerfect Legal (TL) empowers legal professionals to leverage AI, analytics, and multi-language technology across e-discovery, forensic consulting, due diligence, privacy, managed review, and staffing projects. TL delivers software and service solutions to every Am Law 200 and Global 100 firm, and the majority of Fortune 500 corporate legal departments.

TransPerfect Legal is a division part of the family of companies that form TransPerfect.

What You Will Be Doing:

• Responsible for all client communication, understanding client goals and interests and discussing project requirements with clients.
• Serve as a liaison between client, Director of Business Development, and internal teams to ensure client expectations are met and managed through communication and efficient workflow.
• Maintain and strengthen relationships within existing accounts.
• Track new and existing revenue within assigned accounts by service type Assist in sales support business development tasks (e.g. prospect and client research, meeting preparation, presentations, and quarterly reports).
• Develop strong understanding of TL eDiscovery capabilities and services, and effectively communicate offerings to clients.
• Compose or generate a variety of materials (e.g. SOWs, RFPs, sales reports memos, letters, etc.
• Lead all billing and invoice collection tasks for assigned accounts.
• This include billing promptly, clearly, accurately, and being proactive and punctual with past due collection notices, and tracking and reporting trends to all levels of management.
• Provide support to senior team members and perform other special projects or duties as required.

Where Your Career Is Going:

At TransPerfect, there are a lot of growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. If you’re ready to join a growing company and jumpstart your career, we want to hear from you!All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect:

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

Who We Are Looking For:

• Bachelor's Degree
• 1 - 2 years of direct work experience in account management or similar capacity.
• Exceptional verbal communication and presentation skills
• Excellent problem solving ability and organizational skills
• Ability to build and maintain lasting relationships with clients
• Ability to work within a team and all levels of management
• Understanding of the legal industry, including eDiscovery and all phases of the EDRM