Strategic Account Executive — Growth & Client Success

Broadway National Inc; Town of Smithtown (NY); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid vacation

Paid holidays

Sick leave

Job summary

Broadway National Inc. in New York is seeking an Account Executive to build and maintain strong, long-term relationships with key client contacts and serve as the primary liaison for assigned accounts.

You will lead account strategy, coordinate with Sales and Operations, monitor KPIs and service levels, and drive revenue growth across industries including tech, dining, retail, and facility maintenance while ensuring contract compliance.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field preferred.
• Strong understanding of account management, sales, client service, and negotiation.
• Proficiency in Microsoft Office and CRM platforms, including Salesforce.
• Excellent communication, relationship-building, problem-solving, and presentation skills.
• Highly organized, proactive, energetic, and results-driven with the ability to lead and motivate others.

Responsibilities

• Build and maintain strong, long-term relationships with key client contacts.
• Oversee and manage assigned staff with day-to-day direction and support.
• Respond promptly to client concerns, escalations, driving resolution.
• Engage with clients to understand needs and align service delivery.
• Develop account strategies with goals and revenue growth with Sales.
• Monitor performance, KPIs, and client satisfaction; take corrective actions.

Skills

Business development

Account management

Sales

Client service

Negotiation

Relationship-building

Presentation skills

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

Broadway National Inc. in New York is seeking an Account Executive to build and maintain strong, long-term relationships with key client contacts and serve as the primary liaison for assigned accounts.

You will lead account strategy, coordinate with Sales and Operations, monitor KPIs and service levels, and drive revenue growth across industries including tech, dining, retail, and facility maintenance while ensuring contract compliance.