Strategic Enterprise Account Manager - Growth & Renewals

arch.co; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Strong team collaboration

High-impact work

Lunch provided

Job summary

arch.co is seeking an Account Manager in New York City to enhance relationships with high-value clients. In this pivotal role, you will be responsible for driving retention and account growth within a dynamic and fast-paced environment.

Ideal candidates will have 6 to 8 years of experience in SaaS Account Management and a proven track record of success. This position requires strong strategic thinking, communication skills, and the ability to thrive amidst complexity.

Working onsite fosters collaboration and an impactful, community-oriented experience.

Qualifications

• 6 - 8 years of experience in Enterprise Sales/Account Management in SaaS.
• Consistent quota attainment or success record.
• Experience scaling a commercial or customer success function.

Responsibilities

• Build relationships with operations leaders and clients.
• Own the full commercial lifecycle for accounts.
• Help shape renewal playbooks and track account health.

Skills

Enterprise Sales/Account Management

Client relationship management

CRM familiarity

Strategic thinking

Problem-solving

Tools

SQL

Job description

arch.co is seeking an Account Manager in New York City to enhance relationships with high-value clients. In this pivotal role, you will be responsible for driving retention and account growth within a dynamic and fast-paced environment.

Ideal candidates will have 6 to 8 years of experience in SaaS Account Management and a proven track record of success. This position requires strong strategic thinking, communication skills, and the ability to thrive amidst complexity.

Working onsite fosters collaboration and an impactful, community-oriented experience.