Strategic Account Executive - Property Management

Broadway National Group; Hauppauge (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Group Term Life Insurance

401(k) Retirement plan

Paid vacation

Paid Holidays

Job summary

Broadway National Group is seeking a dedicated account manager to foster strong client relationships and oversee account performance. You will be the primary point of contact for assigned accounts, ensuring client satisfaction and alignment with company standards.

The ideal candidate has a Bachelor’s degree, strong sales acumen, and proficiency in CRM platforms like Salesforce. Enjoy a supportive environment with benefits including medical, dental, and retirement plans, as well as opportunities

Qualifications

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field preferred.
• Strong understanding of account management, sales, client service, and negotiation.
• Proficiency in Microsoft Office and CRM platforms, including Salesforce.
• Excellent communication, relationship-building, problem-solving, and presentation skills.
• Highly organized, proactive, energetic, and results-driven with the ability to lead and motivate others.

Responsibilities

• Build and maintain strong, long-term relationships with key client contacts.
• Oversee and manage assigned staff, providing day-to-day direction and coaching.
• Respond promptly to client concerns, complaints, and escalations.
• Engage with clients to understand evolving needs and ensure service delivery.
• Develop account strategies and business plans.
• Partner with the Sales team to promote and expand services.
• Monitor account performance, KPIs, and client satisfaction.
• Maintain accurate and timely account information in Salesforce.
• Collaborate closely with Operations and other internal teams.
• Audit client work orders and service activity.
• Ensure adherence to contract terms and service requirements.
• Prepare and present weekly and quarterly account reports.
• Monitor market and competitor activity.

Skills

Account management

Sales

Client service

Negotiation

Communication

Relationship-building

Problem-solving

Presentation skills

Microsoft Office

Salesforce

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Marketing

Bachelor’s degree in Communications

Tools

CRM platforms

Salesforce

Job description

Broadway National Group is seeking a dedicated account manager to foster strong client relationships and oversee account performance. You will be the primary point of contact for assigned accounts, ensuring client satisfaction and alignment with company standards.

The ideal candidate has a Bachelor’s degree, strong sales acumen, and proficiency in CRM platforms like Salesforce. Enjoy a supportive environment with benefits including medical, dental, and retirement plans, as well as opportunities