Strategic Account Executive - Growth & Advisory Partner

Cengage Group; San Juan (PR); Remote; USD 52,000 - 68,000; Full time

Job summary

Cengage Group is seeking a Core Account Executive to own and execute strategic account plans that drive revenue growth and customer success. You will partner with customers and internal teams to translate needs into tailored solutions and guide long-term value.

In this role you will develop account strategies, analyze usage and market trends, influence go-to-market decisions, and oversee governance while building executive relationships to support complex decisions.

Qualifications

• Bachelor’s degree in business, marketing, or a related field.
• Experience in strategic account management, consultative sales, or business operations roles.
• Demonstrated ability to work independently and exercise judgment on complex business matters.
• Strong analytical, communication, and collaboration skills.

Responsibilities

• Develop and manage comprehensive account strategies aligned to customer goals, institutional priorities, and company revenue objectives.
• Evaluate customer data, usage trends, and market conditions to identify growth opportunities and risks.
• Recommend account-specific engagement approaches, solution mixes, and pricing considerations within established guidelines.
• Act as a strategic consultant to customers, translating business challenges into tailored solution recommendations.
• Guide customers through solution evaluation and adoption planning, emphasizing long-term value and outcomes.
• Build executive-level relationships and support complex decision-making processes.
• Collaborate with Marketing, Product, Finance, and Sales Leadership to shape go-to-market strategies and customer solutions.
• Provide insights that influence process improvements, sales enablement, and operational effectiveness.
• Participate in planning initiatives and pilot programs to support business innovation.

Skills

Strategic account management

Consultative sales

Business operations

Analytical skills

Education

Bachelor’s degree in business, marketing, or related field

Tools

CRM software

Sales analytics tools

Job description

Cengage Group is seeking a Core Account Executive to own and execute strategic account plans that drive revenue growth and customer success. You will partner with customers and internal teams to translate needs into tailored solutions and guide long-term value.

In this role you will develop account strategies, analyze usage and market trends, influence go-to-market decisions, and oversee governance while building executive relationships to support complex decisions.