Strategic Account Executive — Client Growth

SNO Services; Mechanicsburg (Cumberland County); On-site; USD 65,000 - 90,000; Full time

Job summary

SNÖServices is seeking an Account Executive in Mechanicsburg, PA to manage client relationships, understand business goals, and drive account growth. You will act as a trusted advisor, monitor satisfaction, and coordinate with internal teams to deliver tailored solutions that increase retention and wallet share.

Responsibilities include handling a portfolio of clients, pursuing upsell opportunities, and ensuring projects are completed on time and within budget.

Qualifications

• Bachelor’s degree in business, marketing, or related field preferred.
• 3–5 years experience in account management or sales, preferably in service industry.
• Excellent communication and interpersonal skills with ability to build rapport with clients.
• Proven ability to manage multiple accounts and projects with strong organizational skills.
• Results-driven mindset with ability to meet or exceed sales targets.
• Proficient in CRM software, data analysis tools, and MS Office Suite.

Responsibilities

• Serve as the primary contact for a portfolio of clients, building and maintaining long-lasting relationships.
• Understand client goals and align SNOServices offerings to their objectives.
• Act as trusted advisor, providing insights and recommendations that add value.
• Monitor client satisfaction through regular check-ins, surveys, and feedback.
• Address concerns promptly, coordinating with internal teams for timely solutions.
• Identify upsell and cross-sell opportunities, collaborating with sales to create tailored proposals.
• Oversee project delivery to ensure on-time, on-scope, and on-budget results.
• Coordinate with operations, marketing, and support for seamless service delivery.
• Keep clients informed of progress, milestones, and changes, ensuring transparency.
• Mentor junior account management staff and contribute to team strategy.

Skills

Communication skills

Interpersonal skills

CRM software

Data analysis

Microsoft Office

Account management

Multi-tasking

Sales targets

Education

Bachelor’s degree in business/marketing or related field

Tools

CRM software

Microsoft Office

Job description

SNÖServices is seeking an Account Executive in Mechanicsburg, PA to manage client relationships, understand business goals, and drive account growth. You will act as a trusted advisor, monitor satisfaction, and coordinate with internal teams to deliver tailored solutions that increase retention and wallet share.

Responsibilities include handling a portfolio of clients, pursuing upsell opportunities, and ensuring projects are completed on time and within budget.