Strategic Account Executive

Johnson & Sons Flooring; Knoxville (TN); Sur place; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

401(k) retirement plan

Paid sick leave

Professional growth opportunities

Wellness benefits

Résumé du poste

Johnson & Sons Flooring is seeking an Account Executive to manage and grow a key customer portfolio in Knoxville, ensuring a smooth customer experience from first engagement through ongoing account management.

The role emphasizes building trust, meeting or exceeding sales targets, and collaborating with internal teams to deliver timely information and effective solutions. This on-site, full-time position requires strong communication and organizational skills.

Qualifications

• 2+ years of sales experience or equivalent customer-facing experience.
• Experience using CRM tools (e.g., Salesforce or similar).
• Strong communication and negotiation skills.

Responsabilités

• Manage an assigned customer portfolio and develop strategies to grow accounts over time.
• Prospect for new business opportunities through outreach, networking, and lead follow-up.
• Conduct consultative sales conversations to understand customer needs and recommend appropriate solutions.
• Prepare and deliver accurate proposals, pricing, and product or service information.
• Track sales activities, pipeline status, and forecast updates to support reporting and goal attainment.
• Coordinate with internal teams to ensure customer requirements are met and timelines are communicated clearly.
• Maintain strong customer relationships by responding promptly to inquiries and resolving issues professionally.
• Negotiate terms and close deals while ensuring alignment with company policies and customer expectations.
• Document customer interactions and key account details to ensure continuity across the sales lifecycle.
• Identify trends in customer needs and market feedback to improve sales approaches and customer outcomes.

Connaissances

CRM tools experience

Sales experience

Negotiation

Communication

Formation

High school diploma; bachelor’s preferred

Outils

Salesforce (CRM)

Microsoft Office

Description du poste

Johnson & Sons Flooring is seeking an Account Executive to manage and grow a key customer portfolio in Knoxville, ensuring a smooth customer experience from first engagement through ongoing account management.

The role emphasizes building trust, meeting or exceeding sales targets, and collaborating with internal teams to deliver timely information and effective solutions. This on-site, full-time position requires strong communication and organizational skills.