Account Executive

Johnson & Sons Flooring; Knoxville (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) retirement plan

Paid sick leave

Professional growth opportunities

Wellness benefits

Job summary

Johnson & Sons Flooring is seeking an Account Executive to manage and grow a key customer portfolio in Knoxville, ensuring a smooth customer experience from first engagement through ongoing account management.

The role emphasizes building trust, meeting or exceeding sales targets, and collaborating with internal teams to deliver timely information and effective solutions. This on-site, full-time position requires strong communication and organizational skills.

Qualifications

• 2+ years of sales experience or equivalent customer-facing experience.
• Experience using CRM tools (e.g., Salesforce or similar).
• Strong communication and negotiation skills.

Responsibilities

• Manage an assigned customer portfolio and develop strategies to grow accounts over time.
• Prospect for new business opportunities through outreach, networking, and lead follow-up.
• Conduct consultative sales conversations to understand customer needs and recommend appropriate solutions.
• Prepare and deliver accurate proposals, pricing, and product or service information.
• Track sales activities, pipeline status, and forecast updates to support reporting and goal attainment.
• Coordinate with internal teams to ensure customer requirements are met and timelines are communicated clearly.
• Maintain strong customer relationships by responding promptly to inquiries and resolving issues professionally.
• Negotiate terms and close deals while ensuring alignment with company policies and customer expectations.
• Document customer interactions and key account details to ensure continuity across the sales lifecycle.
• Identify trends in customer needs and market feedback to improve sales approaches and customer outcomes.

Skills

CRM tools experience

Sales experience

Negotiation

Communication

Education

High school diploma; bachelor’s preferred

Tools

Salesforce (CRM)

Microsoft Office

Job description

Account Executive

About the Role

The Account Executive at Johnson & Sons Flooring is responsible for managing and growing customer relationships while driving sales outcomes. This role supports revenue goals by identifying opportunities, maintaining strong client communication, and ensuring a smooth customer experience from first engagement through ongoing account management.

Success in this position looks like building trust with customers, consistently meeting or exceeding sales targets, and collaborating effectively with internal teams to deliver timely, accurate information and solutions.

Duties & Responsibilities

• Manage an assigned customer portfolio and develop strategies to grow accounts over time.
• Prospect for new business opportunities through outreach, networking, and lead follow-up.
• Conduct consultative sales conversations to understand customer needs and recommend appropriate solutions.
• Prepare and deliver accurate proposals, pricing, and product or service information.
• Track sales activities, pipeline status, and forecast updates to support reporting and goal attainment.
• Coordinate with internal teams to ensure customer requirements are met and timelines are communicated clearly.
• Maintain strong customer relationships by responding promptly to inquiries and resolving issues professionally.
• Negotiate terms and close deals while ensuring alignment with company policies and customer expectations.
• Document customer interactions and key account details to ensure continuity across the sales lifecycle.
• Identify trends in customer needs and market feedback to improve sales approaches and customer outcomes.

Requirements

• Education: High school diploma or equivalent; bachelor’s degree preferred.
• Experience: 2+ years of sales experience (or equivalent customer-facing experience).
• Proven ability to manage a sales pipeline and meet measurable targets.
• Experience using CRM tools and sales tracking systems (e.g., Salesforce or similar).
• Comfort with common business software such as Microsoft Office (Word, Excel, Outlook) and email-based communication.
• Knowledge of sales fundamentals, including lead follow-up, consultative selling, and negotiation.
• Strong communication skills with the ability to tailor messaging to diverse audiences.
• Excellent organization and time-management skills, with attention to detail.
• Professional, customer-focused mindset and the ability to build trust quickly.
• Ability to work independently while collaborating effectively with internal teams.

Benefits

• Health insurance options, such as medical, dental, and vision coverage
• Paid time off (PTO) and paid holidays
• Retirement savings plan options (e.g., 401(k))
• Paid sick leave (where applicable)
• Opportunities for professional growth and skill development
• Wellness-focused benefits may be available, depending on eligibility and plan offerings

Location: Knoxville, TN

Employment Type: Full-Time

Compensation: $45,000 – $60,000 / year