Strategic Account Director: Growth & Digital Solutions

HCL Technologies Limited; Salisbury (NC); On-site; USD 120,000 - 170,000; Full time

Job summary

HCLTech in Salisbury, NC is seeking an Account Director to lead strategic growth within an existing client portfolio. You will own the account, drive cross-sell and upsell, manage SOWs and renewals, and engage with C-level executives to accelerate revenue growth while preserving margin and CSAT.

The role requires 10–18+ years of experience in selling complex programs across Digital, IoT, Engineering, Infra and Cloud services, with a proven track record of YoY growth and strong relationship

Qualifications

• 10-18+ years with selling and leading complex programs.
• Proven track record of year-over-year revenue growth.
• Experience selling Digital/Application/IoT/Engineering/Infra and Cloud products/services.
• Experience engaging with cross-functional teams and presenting to C-level clients.
• Ability to manage SOWs, billing, third-party contracts and renewals.

Responsibilities

• Create strategic roadmap to drive growth within the account/portfolio and execute that plan.
• Expand HCLTech footprint through cross-sell and upsell to the client.
• Manage account operations, SOWs/billing/3rd party contracts and renewals.
• Own the strategic agenda and establish executive-level connections between customer and HCL executive teams.
• Maintain CSAT and drive revenue growth while managing margins.

Skills

C-level relationships

Strategic account management

Cross-sell / upsell

Proposal creation

Revenue growth

Job description

HCLTech in Salisbury, NC is seeking an Account Director to lead strategic growth within an existing client portfolio. You will own the account, drive cross-sell and upsell, manage SOWs and renewals, and engage with C-level executives to accelerate revenue growth while preserving margin and CSAT.

The role requires 10–18+ years of experience in selling complex programs across Digital, IoT, Engineering, Infra and Cloud services, with a proven track record of YoY growth and strong relationship