Strategic Account Advisor — Growth & Renewal Expert

WITCO; Atlanta (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Continuing Education Benefits

Fitness reimbursement

401K matching

Comprehensive benefits

Job summary

CINC, part of the WITCO family, is the #1 Real Estate CRM and website provider in North America. Based in Marietta, GA, we’re seeking a relationship-driven Account Advisor to support and grow our existing client base, focusing on long-term partnerships, customer value, and expansion opportunities within assigned accounts.

You will collaborate with customer success, support, product, and sales teams to resolve issues, drive renewals, upsell, and ensure successful adoption.

Qualifications

• 3–7+ years of experience in account management, customer success, or SaaS sales.
• Proven track record of retaining and growing client relationships.
• Strong consultative skills with the ability to identify client needs and align solutions.

Responsibilities

• Serve as the primary point of contact for a portfolio of existing clients.
• Build long-term relationships by understanding client goals and success metrics.
• Drive account growth through renewals, upsell, and cross-sell opportunities.
• Conduct regular business reviews to demonstrate value and identify opportunities.
• Partner with clients to ensure adoption and utilization of solutions.
• Collaborate with customer success, support, product, and sales teams to resolve issues.

Skills

Account management

Customer success

SaaS sales

Consultative selling

CRM tools

Education

Bachelor's degree

Tools

Salesforce

Job description

CINC, part of the WITCO family, is the #1 Real Estate CRM and website provider in North America. Based in Marietta, GA, we’re seeking a relationship-driven Account Advisor to support and grow our existing client base, focusing on long-term partnerships, customer value, and expansion opportunities within assigned accounts.

You will collaborate with customer success, support, product, and sales teams to resolve issues, drive renewals, upsell, and ensure successful adoption.