Strategic Account Manager - Existing Client Relationships

Cindavi

17 hours ago

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Cindavi is seeking an Account Manager to deepen relationships with existing clients, focusing on renewals, alerts, and strategic reviews.

You will own the health of a portfolio, lead monthly touchpoints, and coordinate internal recruiting teams to win and place work.

Ideal candidates have 1–5 years in account management or client success, are strong communicators, and comfortable using CRM/ATS tools.

Relationship-focused professional with 1–5 years in account management, client success, recruiting, or staffing.
Strong communicators who can translate client needs to internal teams and coordinate delivery.
Process-driven with experience using CRM/ATS tools and tracking account health and revenue.
Comfortable leading monthly and quarterly client meetings and meeting measurable account goals.

Own the health of a portfolio of existing client accounts and maintain the primary relationship lead.
Set up alerts for every active client to monitor new openings and hiring activity.
Lead monthly touchpoints and quarterly business reviews with each client.
Build account plans mapping hiring needs, stakeholders, and hiring cycles.
Coordinate internal recruiting teams to win the work and surface opportunities.
Execute account saturation strategies to be the preferred vendor under agreements.
Track and report account health metrics in the CRM/ATS and revenue per account.
Communicate client feedback internally to improve processes and delivery.
Manage renewals and scope changes, escalating complex negotiations when needed.