Strategic 3PL Partner Manager - Logistics Operations

Jumia; United States; On-site; USD 110,000 - 170,000; Full time

Job summary

Jumia is seeking a 3PL Manager to lead and optimize end-to-end partner operations across its third‑party logistics network. You will ensure high-velocity inbound fulfillment, strict SLA compliance, lean processes, and transparent financial governance to support a fast‑scaling e‑commerce ecosystem.

The role requires a solid background in logistics operations, vendor management, and data-driven decision making, with strong leadership skills to guide external partner teams and internal stakeholders.

Qualifications

• Bachelor’s or advanced degree in Supply Chain Management, Logistics, Operations or equivalent practical experience.
• Proven track record in logistics or warehousing operations.
• Experience managing cross-functional projects with structured productivity frameworks (e.g., WBS).
• Strong vendor management ability to lead and influence external teams.
• Excellent written and presentation skills with data-driven insights.

Responsibilities

• Oversee daily operations across the 3PL network and drive partner accountability.
• Lead monthly/ quarterly business reviews to ensure high service standards.
• Track fulfillment metrics, inventory accuracy, and labor productivity.
• Audit invoices, manage budgets, and investigate chargebacks for cost control.
• Drive lean initiatives and workflow improvements across 3PL facilities.
• Collaborate with internal stakeholders for operational alignment and training.

Skills

Execution & Productivity

Leadership & Influence

Communication & Stakeholder Management

Domain Expertise in Logistics/Warehous

Education

Bachelor’s or advanced degree in Supply Chain Management, Logistics, Operations

Tools

MS Office & Google Workspace

Job description

Jumia is seeking a 3PL Manager to lead and optimize end-to-end partner operations across its third‑party logistics network. You will ensure high-velocity inbound fulfillment, strict SLA compliance, lean processes, and transparent financial governance to support a fast‑scaling e‑commerce ecosystem.

The role requires a solid background in logistics operations, vendor management, and data-driven decision making, with strong leadership skills to guide external partner teams and internal stakeholders.