Hybrid Logistics Operations Lead (NA) - 3PL/4PL Focus

Jabil Procurement Services, Inc.; Saint Petersburg (FL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Jabil is seeking a Client Program Manager for Logistics Operations to serve as the primary liaison with 3PL providers and clients. The role blends client relationship management with hands-on logistics operations on the floor, owning the end-to-end client experience from onboarding to daily order fulfillment.

Key responsibilities include managing warehouse activities, ensuring inventory integrity, and meeting SLAs.

Qualifications

• Degree or diploma in logistics or related field; 3–5 years in logistics ops.
• 3–5 years in 3PL/logistics; up to 30% travel.
• Proficiency with TMS/WMS (e.g., E2Open, ShipHero, NetSuite, Blue Yonder).
• Strong Excel/Sheets for inventory tracking and reporting.
• Excellent communication and stakeholder management.
• Ability to analyze data and drive improvements.

Responsibilities

• Client Relationship Management: be primary contact for accounts and conduct reviews.
• Operational Execution & Monitoring: oversee daily warehouse functions and fulfillment.
• Order & Inventory Accuracy: troubleshoot issues and manage discrepancies.
• Onboarding & SOP Development: set up SOPs and configure WMS for new clients.
• Process Improvement & Analysis: use data to improve shipping metrics and accuracy.
• Floor Presence: split time between vendors and clients to meet expectations.

Skills

Client relationship management

Operational excellence

Data analysis

Problem solving

Communication

Travel readiness

Education

Bachelor's degree in logistics or related field

Tools

E2 Open

ShipHero

NetSuite

Blue Yonder

Job description

Jabil is seeking a Client Program Manager for Logistics Operations to serve as the primary liaison with 3PL providers and clients. The role blends client relationship management with hands-on logistics operations on the floor, owning the end-to-end client experience from onboarding to daily order fulfillment.

Key responsibilities include managing warehouse activities, ensuring inventory integrity, and meeting SLAs.