Contract Logistics Operations & Implementations Manager

JAS; Elk Grove Village (IL); On-site; USD 80,000 - 95,000; Full time

Job summary

JAS Forwarding (USA), Inc. seeks an Operations Support Manager to drive project-based improvements across contract logistics facilities in the United States. You will collaborate with clients, corporate teams, and site management to resolve issues and optimize performance.

Candidates should have 5+ years in 3PL warehousing, 3+ years in supervision, and a background in ecommerce/retail distribution. Travel up to 75% is required; on-site role near an existing JAS facility is expected.

Qualifications

• 5+ years of progressively higher-level experience in a 3PL warehousing and distribution environment.
• 3+ years of experience in a supervisor or management capacity, with experience interacting at a high level with both clients and leadership.
• Background in both ecommerce and retail distribution 3PL operations.

Responsibilities

• Support the Director, Implementations – Contract Logistics at a corporate level to ensure facilities meet business and client expectations.
• Handle site-specific projects for contract logistics facilities across the United States, including new client implementations and issue resolution.
• Serve as backup in facilities to cover absences and vacancies, ensuring continuity of operations.
• Collaborate with contract logistics clients to ensure SLA commitments and provide effective resolutions.

Skills

3PL warehousing

Supervisor experience

Customer service

Travel up to 75%

Education

College degree in Logistics & Supply Chain Management

Tools

Microsoft Office

Job description

JAS Forwarding (USA), Inc. seeks an Operations Support Manager to drive project-based improvements across contract logistics facilities in the United States. You will collaborate with clients, corporate teams, and site management to resolve issues and optimize performance.

Candidates should have 5+ years in 3PL warehousing, 3+ years in supervision, and a background in ecommerce/retail distribution. Travel up to 75% is required; on-site role near an existing JAS facility is expected.