Store Training & Onboarding Specialist

Brookshire Grocery Company; New Roads (LA); On-site; USD 36,000 - 52,000; Full time

Job summary

Brookshire Grocery Company (BGC) is seeking a position focused on coordinating training for retail partners in its multi-banner operation. The role involves working with store leadership to train, onboard, and monitor partner progress, while aligning with company policies and culture.

Candidates should have related experience and certifications as listed. The role emphasizes hands-on training sessions, documentation, and collaboration with management to improve procedures and customer service

Qualifications

• High school Diploma or GED and 1+ year of related experience.
• HIPAA certification required.
• Food Handler certification required.
• TABC/LACT/AATC certification required where applicable.
• Partners must be 21 years of age or older to drive for Company business.

Responsibilities

• Trains and develops partners in conjunction with upper management.
• Conducts retail partner onboarding and introduces new hires to policies and culture.
• Ensures training modules are completed and reports progress to management.
• Conducts training sessions on a wide variety of areas such as on-the-job training and refresher training.
• Assists partners with problems concerning position-specific tasks and suggests improvements.

Skills

Organizational skills

Time management

Team collaboration

Customer service

Detail-oriented

Education

High school diploma or GED

HIPAA certification

Food Handler certification

TABC/LACT/AATC certification

Tools

Microsoft Office

Job description

Brookshire Grocery Company (BGC) is seeking a position focused on coordinating training for retail partners in its multi-banner operation. The role involves working with store leadership to train, onboard, and monitor partner progress, while aligning with company policies and culture.

Candidates should have related experience and certifications as listed. The role emphasizes hands-on training sessions, documentation, and collaboration with management to improve procedures and customer service