Store Team Leader: Training, Service & Growth

Goodwill of North Georgia; Peachtree Corners (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

Goodwill of North Georgia seeks a store supervisor in Peachtree Corners, GA to lead a shift, open/close the store, train and coach team members, and ensure policy compliance and safety. You will greet donors and customers and maintain the store's appearance and records.

The role requires a high school diploma, 2–3 years of retail experience, strong English communication, forklift certification, and proficiency with Microsoft Office; flexibility to work varied hours is expected.

Qualifications

• High School Diploma or GED required.
• 2–3 years of retail experience.
• Associates degree or related coursework preferred.
• Excellent verbal and written English communication; interpersonal skills.
• Forklift certification required.
• Proficient in Microsoft Office and dependable transportation.

Responsibilities

• Supervise store personnel during assigned shift to meet standards.
• Open and/or close the store as key holder on duty.
• Develop, train and coach team members for growth.
• Ensure compliance with SOPs and safety policies.
• Greet donors and customers and ensure efficient service.
• Maintain store appearance and complete required records promptly.

Skills

Customer service

Communication

Team leadership

Adaptability

Microsoft Office

Bilingual (plus)

Education

High School Diploma or GED

Associates degree or related coursework preferred

Tools

Forklift certification

Job description

Goodwill of North Georgia seeks a store supervisor in Peachtree Corners, GA to lead a shift, open/close the store, train and coach team members, and ensure policy compliance and safety. You will greet donors and customers and maintain the store's appearance and records.

The role requires a high school diploma, 2–3 years of retail experience, strong English communication, forklift certification, and proficiency with Microsoft Office; flexibility to work varied hours is expected.