Store Team Leader: People, Brand & Ops

Cosmoprof; Bel Air (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

Cosmoprof in Bel Air, MD is seeking an Assistant Manager to lead store associates, uphold brand standards, and drive customer experience. You will plan and execute strategies to reach KPIs and financial targets, while supporting the Store Manager in daily operations and staff development.

The role emphasizes teamwork, training, and adherence to company processes including omni-channel fulfillment. Prior retail management experience is preferred.

Qualifications

• High School Diploma or equivalent.
• Must 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Can effectively communicate with team and management.
• Must have scheduling availability to meet the needs of the business.
• Cosmetology license desirable, but not required.

Responsibilities

• 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
• 30% People: Engages, trains and develops their teams to achieve positive results and recruit to fill positions when required.
• 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement, including Omni-channel fulfillment.
• Store opening/closing procedures, inventory management, and payroll hours alignment.
• Safety/Loss Prevention: Ensures store environment is safe and assets are protected through adherence to policies.

Education

High School Diploma or equivalent

Job description

Cosmoprof in Bel Air, MD is seeking an Assistant Manager to lead store associates, uphold brand standards, and drive customer experience. You will plan and execute strategies to reach KPIs and financial targets, while supporting the Store Manager in daily operations and staff development.

The role emphasizes teamwork, training, and adherence to company processes including omni-channel fulfillment. Prior retail management experience is preferred.