Retail Assistant Manager — Growth, People & Ops

Cosmoprof; Alexandria (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Cosmoprof in the United States is seeking an Assistant Manager to lead store operations, hire and develop associates, and uphold brand standards while delivering exceptional customer experiences.

You will drive KPIs through effective planning, manage Omni-channel processes, oversee inventory and payroll, and ensure a safe, compliant store environment. This role reports to the Store Manager and supports leadership in daily duties.

Qualifications

• High School Diploma or equivalent required.
• Cosmetology license desirable but not required.
• Minimum 3+ years retail sales/customer service experience preferred.

Responsibilities

• Lead store associates to deliver exceptional client experiences and meet KPIs.
• Recruit, train and develop team; maintain communications with AM/DM.
• Oversee Omni-channel operations and in-store processes.
• Manage inventory, payroll, opening/closing procedures; comply with policies.
• Ensure store safety and loss prevention; follow company procedures.

Skills

Team leadership

Communication skills

Scheduling

Customer service

Education

High School Diploma or equivalent

Cosmetology license desirable

Job description

Cosmoprof in the United States is seeking an Assistant Manager to lead store operations, hire and develop associates, and uphold brand standards while delivering exceptional customer experiences.

You will drive KPIs through effective planning, manage Omni-channel processes, oversee inventory and payroll, and ensure a safe, compliant store environment. This role reports to the Store Manager and supports leadership in daily duties.