Store Team Leader: Lead, Coach & Optimize Operations

Excel Center; Indianapolis (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health plan

Paid time off

Paid holidays

Sabbatical

Life, dental and vision insurance

Disability plans

Retirement match

Daily pay

Job summary

The Goodwill Legacy Group in Indianapolis (11615 Fox Rd, IN 46236) is seeking a Store Team Leader to assist the Store Leader and management in achieving annual operating goals. The role involves coaching hourly staff, supervising operations, and ensuring alignment with Goodwill's mission and values.

Key responsibilities include staff development, day-to-day operations improvement, and monitoring sales and donations.

Qualifications

• No formal degree required; capability and prior experience considered.
• Experience supervising others in a service-related industry.
• Ability to coach and provide feedback to improve performance.
• Strong communication skills across oral, written, and digital channels.
• Customer-focused mindset with excellent service orientation.
• Familiarity with basic computer software and internet navigation.
• Results-driven with ability to set priorities and meet goals.
• Strong ethical standards and confidentiality.

Responsibilities

• Assist Store Leader and management to execute annual operating plan.
• Coach and develop hourly staff; participate in recruitment and interviews.
• Handle day-to-day operations and communicate Goodwill's values.
• Track daily sales, production goals, and donations.
• Ensure compliance with company policies and procedures.

Skills

Supervisory expertise

Coaching

Communication skills

Customer focus

Technical knowledge

Results oriented

Critical thinking

Ethical

Industry experience

Job description

The Goodwill Legacy Group in Indianapolis (11615 Fox Rd, IN 46236) is seeking a Store Team Leader to assist the Store Leader and management in achieving annual operating goals. The role involves coaching hourly staff, supervising operations, and ensuring alignment with Goodwill's mission and values.

Key responsibilities include staff development, day-to-day operations improvement, and monitoring sales and donations.