Store Team Leader: Coaching & Operations

Goodwill of Central and Southern Indiana, Inc.; United States; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health plan

PTO & holidays

Education & leadership

Sabbatical

Life insurance

Disability insurance

Wellness program

Dependent care spending account

Discount program

Retirement match

Mental health support

Daily pay options

Job summary

Goodwill Legacy Group in Indianapolis, IN is seeking a Store Team Leader to assist the Store Leader and management team in achieving annual operating goals. The Team Leader makes judgments involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.

The Store Leader role focuses on staff development, store operations, and financial tracking, while promoting Goodwill’s Mission and Values in daily work.

Qualifications

• Degree and Credential Requirements - NONE; candidates with capability and development potential are valued.
• Supervisory Expertise - Oversees others in a service-related industry.
• Coaching - Provides guidance and effective feedback to improve performance.
• Communication Skills - Clear oral, written, and digital communication with customers.
• Customer Focus - Delivers excellent service to internal and external customers.
• Technical Knowledge - Basic computer and software familiarity.
• Results-Oriented - Focus on achieving defined goals and targets.
• Critical Thinking - Uses judgment to evaluate solutions and problems.
• Ethical - Maintains confidentiality and follows company values.

Responsibilities

• Staff Management and Development - Coaching and training hourly employees on daily tasks.
• Operations - Execute day-to-day tasks and pursue efficiency improvements.
• Financial Management and Reporting - Track sales, goals, and donations; steward resources.

Skills

Supervisory Expertise

Coaching

Communication Skills

Customer Focus

Technical Knowledge

Results-Oriented

Critical Thinking

Ethical

Job description

Goodwill Legacy Group in Indianapolis, IN is seeking a Store Team Leader to assist the Store Leader and management team in achieving annual operating goals. The Team Leader makes judgments involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.

The Store Leader role focuses on staff development, store operations, and financial tracking, while promoting Goodwill’s Mission and Values in daily work.