Store Team Leader: Lead People & Operations

Goodwill Legacy Group; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive health plan

Paid time off and holidays

Sabbatical and parental leaves

Employee discounts 20% at Goodwill

Daily pay options

Tuition reimbursement

Retirement plan with company match

Mental health support services

Job summary

Goodwill Legacy Group in Indianapolis, IN is seeking a Store Team Leader to support the Store Leader and management team in achieving the store's annual operating plan. You will make decisions affecting customers, staff, operations, and compliance with company policies.

The role emphasizes staff coaching and development, daily task execution, and responsible management of resources, including monitoring sales, donations, and costs.

Qualifications

• Supervisory experience overseeing others in a service-related industry.
• Coaching provides timely guidance and effective feedback to help others improve knowledge and skills.
• Strong communication skills across oral, written, and digital channels.
• Customer-focused approach to ensure satisfaction with products and services.
• Familiarity with computers and basic software.
• Results-oriented with ability to meet goals.
• Critical thinking to assess solutions and make decisions.
• Ethical conduct and confidentiality in line with company policies.

Responsibilities

• Staff management and development: coaching hourly employees and participating in recruitment as needed.
• Operations: execute day-to-day tasks and drive efficiency improvements; uphold Goodwill’s mission and values.
• Financial management: track day-to-day sales, donations, and resource usage as a good steward of time and money.

Skills

Supervisory Experience

Coaching

Communication Skills

Customer Focus

Technical Knowledge

Results Orientation

Critical Thinking

Ethical Conduct

Job description

Goodwill Legacy Group in Indianapolis, IN is seeking a Store Team Leader to support the Store Leader and management team in achieving the store's annual operating plan. You will make decisions affecting customers, staff, operations, and compliance with company policies.

The role emphasizes staff coaching and development, daily task execution, and responsible management of resources, including monitoring sales, donations, and costs.