Store Team Leader: Lead, Coach & Optimize Operations

Goodwill of Central and Southern Indiana, Inc.; Indiana (PA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Tuition reimbursement

Health plan

PTO & holidays

Sabbatical leave

Life insurance

Disability plans

Wellness program

FSA/HSA

Discounts

Retirement match

Mental health support

Daily pay

Job summary

Goodwill of Central and Southern Indiana, Inc. is seeking a Store Team Leader to assist the Store Leader and management team in achieving annual operating goals.

You will guide staff, manage daily operations, and help ensure customer-focused service in a fast-paced retail environment. The role emphasizes coaching, supervision, and effective communication to deliver results while upholding Goodwill’s mission and values.

Qualifications

• Supervisory experience in service-related industries (retail, etc.).
• Strong communication and interpersonal skills for diverse teams and customers.
• Customer-focused mindset with professionalism and courtesy.
• Familiarity with basic computer/software systems.

Responsibilities

• Staff management and development through coaching and training to hourly employees.
• Oversee daily operations and pursue efficiency improvements while upholding Goodwill values.
• Track and report on day-to-day sales, donations, and resource usage.

Skills

Supervisory Expertise

Coaching

Communication Skills

Customer Focus

Technical Knowledge

Results-Oriented

Critical Thinking

Ethical

Job description

Goodwill of Central and Southern Indiana, Inc. is seeking a Store Team Leader to assist the Store Leader and management team in achieving annual operating goals.

You will guide staff, manage daily operations, and help ensure customer-focused service in a fast-paced retail environment. The role emphasizes coaching, supervision, and effective communication to deliver results while upholding Goodwill’s mission and values.