Store Team Leader: Lead, Coach & Ops (Full-Time)

Goodwill of Central & Southern Indiana; Indiana; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health plan

PTO and holidays

Discount programs

Job summary

Goodwill of Central & Southern Indiana is seeking a Store Team Leader in Carmel, IN. The role supports the Store Leader and management team to drive store operations, staffing, and customer service excellence.

The position emphasizes coaching hourly staff, recruitment participation, and implementing the organization’s mission in daily activities. With an hourly rate of $17, you will manage day-to-day tasks, security of resources, and performance metrics while aligning with Goodwill’s values.

Qualifications

• Experience in supervising or leading teams in retail or service industries.
• Ability to coach, train, and develop hourly staff.
• Strong communication and customer service skills with the ability to interact with diverse customers.

Responsibilities

• Coordinate staff training and development for hourly employees.
• Assist in recruitment, prescreening and interviewing hourly candidates as needed.
• Execute daily store operations and support the Store Leader in achieving operating plan goals.
• Monitor sales, donations, and productivity; communicate results to leadership.

Skills

Staff management

Coaching

Communication

Customer focus

Technical knowledge

Results oriented

Critical thinking

Ethical

Basic computer skills

Tools

Basic computer skills

Job description

Goodwill of Central & Southern Indiana is seeking a Store Team Leader in Carmel, IN. The role supports the Store Leader and management team to drive store operations, staffing, and customer service excellence.

The position emphasizes coaching hourly staff, recruitment participation, and implementing the organization’s mission in daily activities. With an hourly rate of $17, you will manage day-to-day tasks, security of resources, and performance metrics while aligning with Goodwill’s values.