Store Team Leader — Lead, Coach & Optimize Operations

Goodwill Legacy Group; Carmel (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Discounts on Goodwill stores

Tuition reimbursement

Daily pay options available

Job summary

Goodwill Legacy Group in Carmel, IN seeks a Store Team Leader to assist the Store Leader and management team in achieving store goals, mentoring hourly staff, and ensuring daily operations run smoothly.

You will handle customer service, coaching, scheduling, donations processing, and adherence to company policies while upholding Goodwill's mission.

This full-time role offers comprehensive benefits and opportunities for development.

Qualifications

• Experience leading store teams or shift managers in retail.
• Strong customer-service orientation and teamwork.
• Ability to coach, train, and develop hourly staff.

Responsibilities

• Oversees store operations with leadership support to meet annual goals.
• Coaches and develops hourly team members; participates in recruitment.
• Monitors sales, donations, and inventory; enforces policies and safety.

Skills

Staff management

Coaching

Customer focus

Communication skills

Problem solving

Tools

POS systems

MS Office

Job description

Goodwill Legacy Group in Carmel, IN seeks a Store Team Leader to assist the Store Leader and management team in achieving store goals, mentoring hourly staff, and ensuring daily operations run smoothly.

You will handle customer service, coaching, scheduling, donations processing, and adherence to company policies while upholding Goodwill's mission.

This full-time role offers comprehensive benefits and opportunities for development.