Store Team Leader: Lead Operations & People Growth

Southern Indiana, Inc.; Indianapolis (IN); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Continuing education

Health plan

PTO & holidays

Sabbatical

Life insurance

Disability plans

Wellness program

Discounts

Retirement match

Mental health support

Daily pay

Job summary

Goodwill of Central & Southern Indiana seeks a Store Team Leader to assist the Store Leader and management in executing store goals and staff development. You will handle customer needs, operational issues, and business planning in a fast-paced retail environment.

Key duties include coaching hourly staff, driving daily operations, and safeguarding resources while aligning with Goodwill values and policies. This is a full-time, on-site role with comprehensive benefits.

Qualifications

• No degree required; capability and transferable experience valued.
• Strong coaching and development skills for hourly staff.
• Excellent communication across in-person, written, and digital channels.
• Customer-focused approach delivering high-quality service.

Responsibilities

• Lead staff to meet daily goals and support team development.
• Oversee store operations and ensure alignment with policies and mission.
• Monitor sales, productivity, donations, and resources to improve outcomes.

Skills

Staff Management

Coaching

Communication

Customer Focus

Technical Knowledge

Results-Oriented

Critical Thinking

Ethical

Job description

Goodwill of Central & Southern Indiana seeks a Store Team Leader to assist the Store Leader and management in executing store goals and staff development. You will handle customer needs, operational issues, and business planning in a fast-paced retail environment.

Key duties include coaching hourly staff, driving daily operations, and safeguarding resources while aligning with Goodwill values and policies. This is a full-time, on-site role with comprehensive benefits.