Store Team Leader - Coaching, Operations & Growth

Goodwill of Central & Southern Indiana; Plainfield (IN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Continuing education and leadership

Comprehensive health plan

Generous PTO and holidays

Sabbatical and parental leaves

Life, dental and vision insurance

Short- and long-term disability plans

Wellness program

Pre-tax spending accounts

Discount programs including 20% off

Job summary

Goodwill of Central & Southern Indiana is seeking a Store Team Leader to assist the Store Leader and management team in meeting annual operating goals. You will coach hourly staff, participate in recruitment, and drive daily operations with a focus on customer satisfaction and adherence to company policies.

The role emphasizes leadership, coaching, and operational excellence in a retail environment, with a strong commitment to Goodwill’s mission and values.

Qualifications

• Supervisory experience in a service-related environment (retail, hospitality, etc.).
• Coaching and development of hourly staff.
• Strong written and verbal communication; effective listening.
• Customer-focused approach with service excellence.
• Basic computer and internet navigation skills.
• Goal-driven with ability to identify and act on priorities.
• Analytical thinking to evaluate processes and outcomes.
• Commitment to ethical practices and confidentiality.

Responsibilities

• Lead and coach store staff to achieve daily tasks and goals.
• Participate in recruitment, pre-screening, and interviewing as needed.
• Implement efficiency improvements and align with Goodwill's mission and values.

Skills

Supervisory Expertise

Coaching

Communication Skills

Customer Focus

Technical Knowledge

Results-Oriented

Critical Thinking

Ethical

Job description

Goodwill of Central & Southern Indiana is seeking a Store Team Leader to assist the Store Leader and management team in meeting annual operating goals. You will coach hourly staff, participate in recruitment, and drive daily operations with a focus on customer satisfaction and adherence to company policies.

The role emphasizes leadership, coaching, and operational excellence in a retail environment, with a strong commitment to Goodwill’s mission and values.