Retail Store Leader: People & Operations Champion

Goodwill of Central and Southern Indiana, Inc.; United States; On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Comprehensive health plan

PTO and holidays

Sabbatical and parental leaves

Life, dental and vision insurance

Short- and long-term disability plans

Retirement plans with company match

Daily pay options

Discount program: 20% off Goodwill

Job summary

Goodwill of Central and Southern Indiana, Inc. is seeking a Store Team Leader in Carmel, IN to assist the Store Leader, management team, and staff in achieving store operating goals for the annual plan.

The role requires making judgments on customers, staff, and operational issues to support compliant and effective business performance. The position emphasizes coaching hourly employees, overseeing daily operations, aligning with Goodwill’s Mission and Values, and ensuring resources are managed

Qualifications

• Degree or credentials not required.
• Retail/service experience a plus.
• Strong customer focus and communication skills.

Responsibilities

• Staff Management and Development - coaching and training hourly employees.
• Operations - day-to-day tasks and representing Goodwill’s Mission, Vision, and Values to customers.
• Financial Management and Reporting - track sales, production goals, and donations.

Skills

Staff supervision

Coaching

Communication

Customer focus

Technical knowledge

Results oriented

Critical thinking

Ethical conduct

Job description

Goodwill of Central and Southern Indiana, Inc. is seeking a Store Team Leader in Carmel, IN to assist the Store Leader, management team, and staff in achieving store operating goals for the annual plan.

The role requires making judgments on customers, staff, and operational issues to support compliant and effective business performance. The position emphasizes coaching hourly employees, overseeing daily operations, aligning with Goodwill’s Mission and Values, and ensuring resources are managed