Store Team Leader: Coaching, Ops & Impact

Goodwill of Central & Southern Indiana; Indianapolis (IN); In loco; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive health plan

Paid time off

Daily pay options available

Retirement plan with company match

Life, dental and vision insurance

Sabbatical and parental leaves

Descrizione del lavoro

Goodwill of Central & Southern Indiana is seeking a Store Team Leader to help drive store operations, staff development, and customer service excellence. The role supports the Store Leader and management team in achieving annual goals.

Key duties include coaching hourly employees, participating in recruitment, and ensuring alignment with Goodwill's Mission, Vision and Values. The position emphasizes customer focus and efficient operations in a fast-paced retail environment.

Competenze

• No degree required; emphasis on capability and experience.
• Supervisory experience in a service-related industry preferred.
• Strong communication and customer-service orientation required.
• Ability to follow procedures, protect confidentiality, and align with Goodwill values.

Mansioni

• Assist Store Leader and management in executing store goals and daily tasks.
• Provide coaching and development to hourly staff; participate in recruitment as needed.
• Track day-to-day sales, donations, and performance against goals.
• Represent Goodwill's Mission, Vision and Values to customers and staff.

Conoscenze

Staff Management

Coaching

Communication Skills

Customer Focus

Technical Knowledge

Critical Thinking

Ethical

Basic Computer Skills

Strumenti

Basic Computer Skills

Descrizione del lavoro

Goodwill of Central & Southern Indiana is seeking a Store Team Leader to help drive store operations, staff development, and customer service excellence. The role supports the Store Leader and management team in achieving annual goals.

Key duties include coaching hourly employees, participating in recruitment, and ensuring alignment with Goodwill's Mission, Vision and Values. The position emphasizes customer focus and efficient operations in a fast-paced retail environment.