Store Team Leader: Lead, Coach & Optimize Operations

Goodwill of Central & Southern Indiana; Indiana (PA); On-site; USD 41,405,000 - 56,019,000; Full time

Benefits offered by this job

Continuing education

Health plan

PTO & holidays

Sabbatical

Life insurance

Disability insurance

Wellness program

Discount at stores

Retirement match

Mental health support

Nurse health coaching

Daily pay

Job summary

Goodwill Legacy Group in Carmel, IN is seeking a Store Team Leader to support the Store Leader and management in achieving annual goals. You will supervise staff, coach participants, and ensure excellent customer service.

You will handle daily tasks, operations, and financial tracking, promoting Goodwill's mission and values. This role requires strong leadership, communication, and problem-solving skills, with an emphasis on team development and ethical standards.

Qualifications

• Supervisory experience in service industry
• Coaching and developing hourly staff
• Strong communication and customer service orientation
• Familiarity with basic computer usage and software

Responsibilities

• Provide coaching and training to hourly employees.
• Participate in hourly associate recruitment and interviewing when needed.
• Track day-to-day sales, donations, and goals.
• Represent and communicate Goodwill's Mission, Values and policies to customers.

Skills

Staff supervision

Coaching

Communication

Customer focus

Technical knowledge

Critical thinking

Ethical conduct

Job description

Goodwill Legacy Group in Carmel, IN is seeking a Store Team Leader to support the Store Leader and management in achieving annual goals. You will supervise staff, coach participants, and ensure excellent customer service.

You will handle daily tasks, operations, and financial tracking, promoting Goodwill's mission and values. This role requires strong leadership, communication, and problem-solving skills, with an emphasis on team development and ethical standards.