Store Team Leader: Growth, Training & Customer Impact

Carter's Inc.; Garland (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

30% brand discount

Referral bonuses

Education tuition-free program

Job summary

Carter's Careers in Garland, TX is seeking an Assistant Store Manager who will be the first face of the brand for growing families. You will welcome customers and help showcase our baby essentials and best-selling styles.

Lead a team with a positive, inclusive environment, coach colleagues to meet service standards, analyze sales and KPIs, participate in recruiting and training, and support merchandising and loss prevention.

Qualifications

• Minimum 1 year of retail or related management experience.
• High school diploma or GED.
• Excellent communication and leadership skills.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Communication

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter's Careers in Garland, TX is seeking an Assistant Store Manager who will be the first face of the brand for growing families. You will welcome customers and help showcase our baby essentials and best-selling styles.

Lead a team with a positive, inclusive environment, coach colleagues to meet service standards, analyze sales and KPIs, participate in recruiting and training, and support merchandising and loss prevention.