Store Leader: Growth, Service & Team Building

Carter's, Inc.; Garland (TX); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Carter’s, Inc. is seeking an Assistant Store Manager in Garland, TX. You’ll be the first face of the brand for growing families, greeting customers and guiding them to the right baby essentials and school readiness items.

You will foster an inclusive environment, coach staff, and help manage product presentation and promotions. You will support the Store Manager with recruiting, training, and maintaining high service standards while driving store KPIs and ensuring a safe, welcoming shopping

Qualifications

• Leadership and supervisory abilities for retail teams.
• Strong customer engagement and service orientation.
• Clear verbal and written communication skills in a fast-paced environment.
• Proficiency with common computer tools (Outlook, Excel, Web navigation).
• Minimum of 1 year in retail or related management role.
• High school diploma or GED required.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide product guidance on styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to meet service standards and omnichannel experience.
• Analyze business performance and drive KPIs with the team to improve results.
• Support Store Manager in recruiting, training, and developing the store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, and report tasks and financial results using company tools.
• Partner with Store Manager on merchandising standards and promotional planning.
• Contribute to loss prevention through excellent customer service and operational controls.

Skills

Leadership

Customer engagement

Verbal and written communication

Technology skills

Education

High School Diploma or GED

Job description

Carter’s, Inc. is seeking an Assistant Store Manager in Garland, TX. You’ll be the first face of the brand for growing families, greeting customers and guiding them to the right baby essentials and school readiness items.

You will foster an inclusive environment, coach staff, and help manage product presentation and promotions. You will support the Store Manager with recruiting, training, and maintaining high service standards while driving store KPIs and ensuring a safe, welcoming shopping